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Custom orders are always welcome, payment is required before work will be started.

Custom orders will arrive approximately 4-6 weeks after ordering

In stock items will ship within 1 week of placing the order.

Returns are only accepted on in stock items with a 10% restocking fee.

Returned items must be clean and free of wear and tear.

Items that need to be repaired can be sent back to us, for a free repair for the first year, or for an exchange if the item is defective.

Kate H.  - "The reins I ordered turned out beautifully!  I love how they feel in my hands and the feel they give me of my horse."